In the neighbourhood offices linked to the Opengela project, the aim is to provide information regarding public aid which can be applied for, to help neighbourhoods with the paperwork involved in undertaking renovation work, to provide guidance on hiring professionals and companies to carry out the renovations, to improve the energy efficiency and accessibility of buildings, and to create financial instruments to ensure that no one is excluded as a result of their inability to pay for renovation works. All these tasks are performed by the Opengela offices, which are now open to the public.

The two pilot experiences in Txonta (Eibar) and Otxarkoaga (Bilbao) are underway and operate as one-stop-shops, serving the respective neighbourhoods included in the project.

The offices also serve companies and professionals in the sectors involved in the retrofitting of buildings. The aim is to ensure that the work is carried out following quality standards and that procedures can be carried out as far as geographically possible.

Due to the pandemic, the offices are taking special health and safety measures. In Otxarkoaga, Bilbao, it is necessary to make an appointment to visit the one-stop-shop. This location is carrying out work on five buildings with a total of 16 apartment buildings and 240 homes. 

In the Txonta neighbourhood in Eibar, refurbishment is also being undertaken with energy efficiency and accessibility criteria. The pilot project has begun work on 221 homes in 17 apartment buildings.

Otxar Opengela is located at 16 Avenida Pau Casals, opposite the neighbourhood’s metro station. They can also be contacted by telephone at +34 946 851 932. Or by e-mail at otxaropengela@vvmm.bilbao.eus.

Txonta Opengela is located at 3 Calle Txonta. They can also be contacted by telephone at +34 688 779 737 and by e-mail at txontabulegoa@eibar.eus.

Appointment to adapt to the pandemic

The pandemic has been an obstacle to the implementation of the pilot projects in Txonta and Otxarkoaga, but it has not prevented their opening. The 3 people who run the office in the Bilbao neighbourhood and the person in charge of the Txonta Opengela office will be the first point of contact for those interested in the urban regeneration process. However, interactions must take place following health and safety protocols and as such, in the case of Otxarkoaga, it is necessary to make an appointment in advance.

Please call or send an email to either of the two offices to set a date for the consultations. 

Among the different perspectives that are applied to urban regeneration processes, the gender perspective has not traditionally occupied a prominent place. However, a close analysis can provide many clues about the implications of the urban environment for gender inequality.

Sonia De Gregorio, a researcher at the Department of Urban and Territorial Planning at the Higher Technical School of Architecture of Madrid, has carried out an exhaustive study on the gender perspective in urban regeneration within the scope of the Basque Urban Agenda, called Bultzatu 2050. It is available here (in spanish).

One of the fixed objectives of this work, commissioned by the Basque Government’s Directorate of Territorial Planning and Urban Agenda, is “to guide those potentially involved in urban regeneration programmes in the Basque Country so that they give rise to strategies that are characterised by an integrated approach with a gender perspective.” In this way it aims, on one hand, to “advance the definition of urban regeneration strategies to incorporate the gender perspective (with a demonstrative capacity that can be transferred to other projects)”, and on the other hand, to “promote and consolidate the change of values necessary for equality.”

The work calls for “the reality and needs of women to be taken into account in the framework of regeneration strategies.” Participation amongst vulnerable neighbourhoods and calls, among other issues, is needed in order to take the gender perspective into account and to listen to the voice of all social groups, especially women.

Sonia De Gregorio, with the collaboration of staff from the Urban Regeneration Service of the Basque Government Directorate, provides guidelines for defining strategies that establish indicators to “measure” how the actions implemented respond to the needs of women.

The researcher has established three tranversal axes, as have the Territorial Planning Guidelines of the Basque Country: the gender perspective, climate action, and urban health.

Why should this gender perspective be applied to urban regeneration? The key lies in “the transformative capacity that regeneration policy has”, which should be used “to advance equality between men and women as a priority for action.”

A diagnosis in Otxarkoaga

De Gregorio provides ideas for taking the gender perspective into account in matters which, although they may seem small, substantially modify the current model. Some actions improve, for example, the daily life of the people who do care work (mostly women).

Possible improvements in public space are also defined from the point of view of “walkability”, by making it friendlier and more attractive for walking. This also applies to the perspective of “perceived safety” as well as “renaturalisation and climatic comfort.”

As part of this work, a test has been carried out in the Otxarkoaga neighbourhood, with a diagnosis and a proposal for a pilot intervention to implement a series of actions aimed at integrating the gender perspective in the urban regeneration of the Bilbao neighbourhood.

Sharing experiences with other one-stop-shops at the European level is one of the objectives that has been an integral part of the Opengela project from its inception. As an initiative supported by the European Union, the exchange of knowledge with similar projects or initiatives on the continent – irrespective of whether they’re more consolidated or incipient – has been one of the priorities of this project from its onset. We aim to learn from others and share our experiences to move forward.

Although the pandemic has hampered this mission, visits have been made to Tipperary (Ireland), Paris-Îlle de France and Amiens/Picardie (France) prior to COVID-19, while virtual sessions have been organised with Milan (Italy) and Vienna (Austria) since the outbreak.

“It is a very interesting process”, stresses Andoni Hidalgo, an expert in Urban Agenda who is part of the Opengela team and who has facilitated learning from other programmes, “as there is a lot to learn about the models in other countries. Each case is different, but there are some common characteristics (between them) – for example, in terms of organisational models, financing mechanisms or communication strategies – that have given us very instructive clues.”

This activity has been combined with the participation of Opengela representatives in various international conferences over the last few months and will continue throughout the project.

Opengela started in May 2019 to produce a model of replicable local offices which serve neighbourhoods during their urban regeneration processes, and more specifically, with the refurbishment of their buildings. Now, having crossed the halfway mark of the project, the offices in the two pilot neighbourhoods are up and running, works are beginning to take place on local buildings and several Basque municipalities have taken note of the initiative and have expressed their interest in replicating the model. 

The project, funded by the European Commission’s Horizon 2020 programme, has focused on two pilots in the neighbourhoods of Otxarkoaga (Bilbao) and Txonta (Eibar). Opengela is expected to last three years and to be replicated in other municipalities within the Basque Country. Durango and Lasarte, in particular, have already shown interest, as have Vitoria-Gasteiz, San Sebastian and Pasaia. Subsequently, the Opengela model can be used amongst the rest of the Basque Country and scaled to the European level.

The urban, sustainable, and social dimension

The ultimate goal of the programme is to promote deep renovations, greater energy efficiency, improved accessibility, and the incorporation of fire protection and safety systems in the oldest or most needy neighbourhoods in the Basque Country, thereby reversing the conditions which can lead to urban vulnerability.

This project takes the social dimension into special consideration. “The focus is on people and neighbourhoods, making them part of the process”, explains Ignacio de la Puerta, Director of Territorial Planning and Urban Agenda of the Basque Government’s Department of Territorial Planning, Housing and Transport, who is leading the project.

The launch of Opengela coincides with a crucial moment in which the Renovation Wave Strategy is being promoted by the European Union. “The current moment”, emphasises De la Puerta, “is (an ideal time to) take advantage of the opportunity and put building renovation projects and comprehensive urban regeneration of neighbourhoods on the country’s list of priorities through specific projects. This will not only help us to invest today in a green, digital and fair recovery, but will also prepare us for the demands that – by European mandate – are just around the corner.”

In addition to the Department of Territorial Planning, Housing and Transport of the Basque Government, this project is an example of public-private collaboration, as it includes 8 other partners: the local urban development companies of the two municipalities (Viviendas Municipales de Bilbao and the Gipuzkoa-based Debegesa), the Basque Energy Agency (EVE), a company specialising in financing (GNE Finance), one in European affairs (Zabala),  another in communication (Gabineteseis), and two European organisations based in Brussels, namely the Federation of Energy and Environment Agencies and Regions (Fedarene) and the European Federation of Public, Cooperative and Social Housing (Housing Europe).